Pupsentials’ work was excellent. I had ordered a sweatshirt with an embroidered image of my daughter’s dog as a Christmas present for my daughter. I was anxious to receive it and take a look before I wrapped the gift. My daughter adores her dog and in general is a very particular person. The proof of the embroidery looked very much like the photo I had submitted. When I saw the sweatshirt, my reaction was to smile and laugh a bit because it truly looked just like her dog. It made me chuckle because the embroidery captured not only what the dog looks like, but also her smile seemed so real. The sweatshirt is very nice quality, and according to my daughter is very comfy. She’s thrilled with the gift. So much so that she’s told friends and family about it and has forwarded the Pupsentials website to a number of them who now also want one of their pets captured in Pupsentials embroidery. Thanks for an easy ordering and proof approval process, and most of all a great product to gift to anyone who loves their pet.